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Hallucination MitigationHealthcare provider (confidential)·Healthcare·10 weeks

Reducing Hallucinations in Clinical Summaries

A novel attention-routing mechanism down-weights low-confidence retrievals in long-form clinical summarization. Fact-conflicts dropped sharply.

Researchers analyzing model outputs on a large display
Fact conflicts
-40%
Eval coverage
12 specialties
Duration
10 weeks
Industry
Healthcare

The problem

Clinicians were spending hours fact-checking generated discharge summaries. Hallucinated medication doses and conflated symptoms were the top complaints.

Our approach

  • 1Mapped failure modes against 12 medical specialties.
  • 2Designed a confidence-weighted attention router for retrieval steps.
  • 3Built a 4,000-case eval set covering edge specialties.
  • 4Shipped a shadow deployment alongside the legacy summarizer.

The outcome

Fact-conflict rate fell 40% across the eval set. Clinician review time per discharge dropped by 18 minutes on average. The router shipped to production in week 11.